Contact Information
We would love to hear from you. Here is how to reach Gummiex.
Email us
Email: support@gummiex.com
Reply time: within 1 business day, Monday to Friday (excluding public holidays)
Company: Gummiex Inc.
Email is the fastest way to reach us. Every message is read by a real person on our support team.
What to include
- Your order number and the email address you used at checkout
- A short description of your question
- A photo if something arrived damaged or incorrect
What to write in the subject line
- Order: tracking, changes, cancellations, or delivery problems
- Refund: our 30-day money-back guarantee
- Product question: ingredients, amounts, or how to take Gummiex
- Wholesale: selling Gummiex in your store or business
- Press: media, interviews, and collaborations
- Product concern: anything about the quality of your bottle or a reaction you experienced
Reporting a product concern
If you have a concern about the quality of a bottle, email us with a photo of the bottle and its label and a short description. If you think you are having a bad reaction to any supplement, stop using it and contact your healthcare provider. In a medical emergency, call your local emergency number right away.
For anything that needs to be sent by post, please email us first and we will send you our mailing address together with the right reference for your request. This keeps your package from getting lost.
Before you write
You may already find your answer in our FAQ, Shipping Policy, or Refund Policy. If not, we are here to help.